Contact
Start with one metric—not a 90-slide roadmap
Tell us where cost, throughput, or labor is stuck. We’ll reply with a clear next step—assessment fit, not a hard pitch.
Why operators write us
- Houston-based delivery
- Confidential by default · NDA on request
- Kill criteria on paid pilots
- Security & BAA posture available → /security
- Typical first step: 2–4 week assessment
Email: info@ballast-ai.com
Security: security@ballast-ai.com
Phone: 1 (832) 734-7498
Office: Houston, TX
Prefer a structured intake? Request assessment below—we’ll send a booking link when the fit is mutual. No public open calendar.
What happens next
01
Confirmation
On-page receipt immediately; email copy when delivery is enabled.
02
Human review
A senior lead reads your note—not a round-robin SDR script.
03
Reply in 1 business day
Fit for assessment, a short clarifying call, or a candid pass.
04
Gated booking
If fit, we send a 30-min discovery link—not a public calendar.
05
No theater
No invented urgency, no multi-year forced proposal, no seat upsell.
Houston MSA
Serving the Houston MSA — Energy Corridor, TMC-adjacent admin, North Houston industrial, Port/Gulf Coast, The Woodlands, Katy, Clear Lake. On-site workshops by arrangement. Houston location details.
FAQ
- How fast do you respond?
- Within one business day. A senior lead reads your note—not an SDR script.
- Is booking open on a public calendar?
- No. Booking is gated. After we confirm fit, we send a 30-minute discovery link. That protects senior calendar time and keeps the conversation serious.
- Is this confidential?
- Yes. Inquiries are confidential by default. NDA available on request. We don’t publish identifiable case material without agreement. PHI-adjacent work follows our Security posture and BAA process where required.
- Do you only work in Houston?
- We are Houston-based and built for Gulf Coast operating reality. On-site across the Houston MSA is normal. Remote collaboration is fine; floor-level workshops still matter for production work.
- What if we’re not ready?
- We’ll say so. A candid “not yet” is a successful outcome for an intake. No manufactured urgency.
- Do you work with smaller firms and trades?
- Yes. Mid-market work usually starts with a 2–4 week Assessment. Owner-operators and smaller practices who already know the bottleneck often start with First Automation—one process, built and handed off. Same firm, different front door.