AI assistants & agents · 60–90 days
Assistants and agents with the human still on the loop
Draft, summarize, route, and triage inside real queues—without pretending judgment, safety, or compliance can be fully automated away.
“Agents” are only useful when the workflow, tools, permissions, and failure modes are explicit. We design assistants that take load off skilled people—and we stop short of autonomy where your risk, regulators, or customers won’t tolerate it.
Where this fits
- Prior-auth and denial packet prep (with reviewer gates)
- Field ticket / AFE / well-file retrieval assist
- Email/PDF-to-order drafting for coordinators
- Internal policy and procedure Q&A on a private corpus
- Exception summarization for supervisors
Controls we treat as features
Role-based access · evaluation sets · audit logs · escalation paths · “when not to answer” behavior · no training on your data without agreement.
Start with one metric—not a 90-slide roadmap
Tell us where cost, throughput, or labor is stuck. We’ll tell you if a 2–4 week assessment is the right next step—or if it isn’t.